Return & Exchange Policy

Last updated: May 2026

This Return & Exchange Policy explains the conditions and procedures for returning or exchanging products purchased from Any Road Parts.

Customers are encouraged to review this policy before making a purchase.

Return Policy

Return Window
Customers may request a return within 30 days from the date the order is delivered.

Return requests submitted after this period may not be eligible for processing.

Return Request Procedure
If you wish to request a return, please contact support@jeepspart.com and provide:

Order number
Product name
Reason for the return request

Our support team will review the request and provide instructions if the return is eligible.

Return requests are typically reviewed within up to 3 business days.

Customers should wait for confirmation and return instructions before sending the item back.

Return Shipping Cost

Non-damaged items:
If the product was delivered correctly and is not damaged, the customer is responsible for return shipping costs.
Damaged, defective, or incorrect items:
If the product arrives damaged, defective, or different from the item ordered, Any Road Parts will cover the return shipping cost or provide appropriate return instructions.

Return Address
The return address is provided on the return label that accompanies each order shipment.

Customers should use the address indicated on the label or the address provided by customer support when returning a product.

Items should not be returned without contacting support first.

Inspection and Refund Processing
After the returned item is received, it may be inspected to verify its condition and eligibility for refund.

If the return is approved:

A refund will be issued to the original payment method used during checkout.
Refunds may take up to 14 business days to be processed after the returned item has been received and approved.
The exact time required for funds to appear may also depend on the payment provider or banking institution.

Exchange Policy

Customers may request an exchange if they prefer to receive a replacement product instead of a refund.

Exchange requests are subject to product availability.

Exchange Request Procedure
To request an exchange, please contact smithseleena43@gmail.com and include:

Order number
Item to be exchanged
Replacement item requested (if known)

Exchange requests are reviewed within up to 3 business days.

If the exchange is approved, customers will receive instructions for returning the original item if required.

Shipping Costs for Exchanges

Non-damaged items:
For exchanges involving non-damaged products, customers may be responsible for return shipping costs.
Damaged or incorrect items:
If the exchange is requested due to a damaged or incorrect item, the replacement item may be shipped at no additional cost, depending on the situation and product availability.

Reporting Damaged Items
If a product arrives damaged or defective, please contact smithseleena43@gmail.com within 48 hours of delivery and include: